Updated
8th February 2026
In order to manage patient care and workflow, we require a minimum 12-hours notice period to cancel or change your appointment. Late
cancellation fees apply
as below.
Over 12hrs notice. |
No Fee |
Within 12hrs notice. |
$50 Fee (exl GST) |
No-show |
Full Fee |
Exceptions |
Emergencies with proof. WorkCover/CTP clients. |
Over 12hrs notice. |
No Fee |
Within 12hrs notice. |
Full Class Fee |
No-show |
Full Class Fee |
Exceptions |
Emergencies with proof. WorkCover/CTP clients. |
This policy will be reviewed regularly to ensure it reflects the current processes and procedures of Jointli and current legislation requirements.
We may modify this policy at any time, at our sole discretion and all modifications will be effective immediately upon
our posting of the modifications on this website. Please return periodically to review this policy.
We will notify patients of any significant changes by posting updates on our website and at the practice. Continued use of our services
constitutes acceptance of the updated policy.
If you have any questions or concerns at any time about our policies please contact us at manager@jointli.com.au and we will respond within 48 business hours.
NEW PROGRAM!
We are thrilled to announce the launch of our Clinical Pilates program, designed to bridge the gap between rehabilitation and
general fitness. Unlike standard Pilates classes, this program is led by qualified physiotherapists who tailor each exercise
to your specific injury history and movement goals. Join us to experience a targeted path to better health and physical
well-being.
